Protected data handling
Encryption in transit and at rest, retention controls, PII redaction, and regional data options keep participant answers contained and under your control.
Trust & security
How we look after your research and your participants.
A plain-language look at how Juno handles data, scopes access, and supports your procurement team — with the live record always one click away.
Security & data
Participant data is encrypted in transit and at rest. Retention windows, PII redaction, and regional data options let you decide how long answers are kept and where they live, so sensitive research stays contained as your work scales.
Teams & permissions
Bring your team into one organisation and decide who can do what. Roles and approvals scope study creation, response viewing, and exports to the right people, so researchers, admins, and reviewers each work with the access their job needs.
Team roles & approvals
Invite teammates into your organisation, assign roles by function, and route sensitive actions through approvals so collaboration stays structured.
Granular access controls
SSO, MFA, and per-role rules decide who can create studies, view responses, and export data across teams, workflows, and shared assets.
Compliance & procurement
Our security programme is documented and kept current outside this page, so what your procurement team reviews is always the live record rather than a marketing snapshot. The callout below points to where that record, and the people behind it, live.
Our Trust Centre has the live record
Our SOC compliance programme, control status, audit reports, and document requests all live on our Trust Centre. It stays current in real time, so it is the one place to check what is in place today and to request what your review needs.
- Data Processing Agreement [link — pending]
- Security review & questionnaire support [process — pending]
- Procurement & vendor onboarding contact [route — pending]
Trust & security questions
Participant answers are encrypted in transit and at rest. You set retention windows, can redact PII, and can choose regional data options, so you decide how long data is kept and where it lives.
Access is scoped by role. SSO, MFA, and per-role rules decide who can create studies, view responses, and export data, and sensitive actions can be routed through approvals.
On our Trust Centre at trust.heyjuno.co. Control status, audit reports, and document requests are all kept current there, so it is the canonical place to confirm what is in place and to request what your review needs.
Want to dig into the details?
Brief Juno to see the workflow, or reach out and we will walk your team through how the security model fits your review.